Give
It Up! Advice from a Millionaire by Jerry Hocutt
|
“1. What do I want? 2. What do I have to give up? 3. Go
for it.” – H.L. Hunt
One is easy.
Two questions your commitment. Three shows your faith.
You’ve
heard it from your parents: “Money doesn’t grow on
trees.” “Nothing in life is free.” “Everything
has its price.” “You get what you pay for.”
But we still think we can get something for nothing.
What do you
want? What do you have to give up to get it?
Salespeople
want money. Money comes from customers. But some salespeople aren’t
willing to give up what it takes to make money. They’re
reluctant to follow the process it takes to find new customers.
They don’t spend the time it takes to learn new sales techniques.
They don’t improve their people skills. They’re stopped
dead in their wants by number two.
Have an idea
for a new service or product? Tired of working for the man and
want to start your own business? What do you have to give up?
Safety? Security? Regular paychecks? Not ready to give it up?
Then you’re stuck with the man.
Customers
want
Customers
aren’t ready to give it up for what you sell. Therefore,
the best salespeople qualify their prospects on the first contact.
Money is a qualifier. That’s why it’s not bad to bring
up price early in the game. Letting price simmer under the surface
and then surprising her with it when you try to close the deal
may be like jumping into Lake Michigan in January. The shock shuts
down the system.
Not knowing
the price, the buyer is distracted by her imagination and doesn’t
give you 100% attention during the presentation. Studies have
found that even if you sell the cheapest product, price is still
going to be an objection. Might as well face it and get it out
of the way. And if she faints when you bring it up, you have either
disqualified her or discovered what you need to do to justify
the price. Either way, you win.
Management
wants
If you’re
in management, looking to hire a new salesperson, and you know
what your best salespeople do to succeed, bring it up during the
first interview and get it in the open.
“What
do you think of cold calling?” the sales manager of the
Fortune 1000 company asked before my seat hit the chair on my
first interview.
“Cold
calling sucks!” I replied.
Good, now
we’ve got that out of the way, there won’t be any
unpleasant surprises at the end, and we both can deal with it.
(Still got the job anyway. Go figure.)
Entrepreneurs
want
Entrepreneurs
without portfolio (no established company, no customer base, and
little financial backing) often retreat when they find that what
they’ve been told is true. “You better love what you’re
doing because you’ll be putting in 100+ hours per week.
You’ll be paying your employees before you ever see a nickel.
And you’ll be making difficult decisions.”
H.L. Hunt
is right. If you really want your goal, know what you want. Give
up what it takes to get it. Go for it. Everything else is just
wishing and whining.
About
The Author:
© 2008
Jerry Hocutt. Get affordable ($25!) sales training at www.SalesWebinarsOnDemand.com.
Webinars include Straight Talk If You’re New to Sales: Good
Advice I Wish I Had Earlier in My Career and the Cold Calling
for Cowards® trilogy.
Jerry Hocutt,
author and presenter of the successful Cold Calling
For Cowards® series, is now scheduling his speaking
events for 2008. If you would like to schedule him for a keynote
or break out speaker, please give Eric a call at 509.665.6479
Back
To Top
|
Sales Managers as Coaches by Sam Manfer |
If you’re
not satisfied with your sales status look to the coach of your team
- your sales managers. Here’s a way to check how good they
are.
1. Does your
sales manager know where his/her sales will come from by account,
by product / service for 2008? Or is it about, “Here is my
number. Let get out there and sell, sell, sell.” ? Ask each
one to explain where the sales for 2008 will come from.
2. Does your
sales manager know how to motivate each of his sales people? Yes,
money is key, but money goes to the family. Money is about survival.
But what really get the sales person going? See if your sales manager
can answer this question about his sales people.
3. Does you
sales manager coach and mentor? Coaching is telling his people what
to do, i.e. get to the ultimate decision maker. Mentoring is showing
them how to do it, i.e. show how to use your main contact to network
you to the ultimate decision maker.
This requires
discussing sales call plans and pursuit strategies. Then making
sales calls together - not for the sales manager to sell, but to
observe, give feedback and lay-out a behavior modification plan.
How often does you manager do this with each sales person.
4. Does you
sales manager turn-over and recruit effectively and timely? In other
words does he purge the bottom 10% each year and constantly seek
new recruits. Most managers are reactive. When someone leaves, they
then seek a replacement. Unfortunately, because of 1-3 above, the
better people (maybe not the best) leave and then the manager starts
recruiting. This leaves you with the poorer performers and the new
hire becomes what ever was available.
Like a college
football coach, your sales manager must be good at recruiting good
talent and then showing this raw talent what to do and how to do
it. Don’t ever get sucked into the “experienced sales
person”. Experience only means someone has been doing it before.
It says nothing about how good one is, especially selling your products
and services. That’s where the coaching and mentoring becomes
critical. As in football and all sports, coaching and practice is
critical and ongoing.
5. Finally does
your sales manager hold your sales people accountable? That is when
a forecasted sale isn’t made, is there a discussion that holds
the sales person’s feet to the fire? Are there consequences
as well as rewards? As my old football coach use to say, “I
don’t want excuses, I want results or else you don’t
start.”
Now it’s
your call. Is the person responsible for the most important element
of your business - sales - capable and doing what it takes to get
you where you want to be? Or do you need to step up and take actions
of training your managers or hiring new ones - and then training
them? If professionals like Tiger Woods and every other athlete
needs coaching, your sales managers do as well.
About The Author:
Sam Manfer is a sales force development expert and makes any sales
manager or sales person feel comfortable and confident getting to
and talking with powerful decision makers. For his free “Selling
Wisdoms” e-zine and articles on overcoming all the problems
with C-Level Selling visit www.SamManfer.com
.
Back
To Top
|